Services

Services that matter

Like a runner striving for success, our Jenbacher Services team is committed to helping you achieve your asset’s top performance. With a full suite of original equipment manufacturer (OEM) life-cycle services, we are with you at every step of your equipment’s journey - no matter the environment. Our data-informed global team has a passion for innovative technology, working with you to reach your goals today, tomorrow, and well into the future. For us, there is no finish line.

Jenbacher locations

Authorized distributor locations

Service Providers Locator

Provider

Interested? We'll connect with you. For optimal performance, Jenbacher Services has your power plant covered.

Strong Global Network

We’re ready to support you. But we know that every situation is unique, so we flexibly adapt our service approach to the level you prefer. With a local presence in more than 100 countries, our global Jenbacher Services network is always nearby. More than 1,200 certified Jenbacher and authorized distributor field technicians and warehouses on nearly each continent are ready to deliver when you need us.

Impressive Milestones

65+

Years of plant and fleet
management experience

25,000

Jenbacher systems
produced to date

> 60%

Remote fix rate

100% H₂¹

Innovation firsts, including optional
conversions to 100% H₂ usage

How you benefit from Jenbacher Services

Expertise and Quality at every step

OEM service makes the difference

Our products and energy solutions are developed, built, constantly improved, and designed with your need for smooth and efficient service in mind. Only with our ability to consider every aspect of your Jenbacher system’s life cycle can you achieve the optimal performance you demand.
Sustainable, long-term value at just the right pace

Boosting the circular economy

Reduce your environmental impact and save resources by returning and reusing our products. Circularity – our way of ensuring reusability for multiple life cycles – is at the forefront of INNIO’s innovative service solutions. Invest with us for a more sustainable future.
Committed to reaching the goal – together

Delivering a premium service experience

We deliver a premium local service experience at all touchpoints, no matter where you are. And to bolster that experience, INNIO combines our passion for innovative technology with services that matter.

Here for the sprint or the marathon

What Jenbacher Services does for you

Maintenance

Rising energy demands, the need to meet climate goals, and stricter emission regulations are just some of the challenges that have made the world of power generation more complex. In this dynamic environment, you must keep your energy systems operating at high uptime and cost efficiency levels throughout their life cycles — all while complying with governmental and environmental regulations. The Jenbacher Services team is ready to help you stay ahead of the ever-changing energy landscape.

Spare Parts & Consumables

To stay ahead in this increasingly competitive environment, you must keep improving your asset’s life-cycle operations with better productivity and reduced maintenance costs — all while remaining in compliance with environmental legislation. The key: longer lasting parts and more reliable plant performance paired with life-cycle cost efficiencies. Your parts and consumables must fit precisely with your Jenbacher system and always — always — be up-to-date with the latest technological advances.

Training

In our fast-moving energy landscape, your technical personnel need the knowledge to carry out your Jenbacher plant’s basic maintenance tasks and optimize the plant’s performance. Based on our original equipment manufacturer (OEM) expertise, our highly experienced trainers will work with your operators to develop the skills and knowledge needed to get the most from your Jenbacher system.

Service Agreements

Better control over maintenance costs, more uptime, access to technical support, and predictive maintenance are crucial in this fast-changing business landscape. Reduce your business uncertainty and stay competitive by taking advantage of a multi-year service agreement (MYA) that is tailored to your needs.

Upgrades

Your Jenbacher equipment helps you operate effectively in a fast-changing energy landscape, highly influenced by the ongoing energy transition. Ambitious efficiency and climate goals require you to generate and manage energy sustainably, while at the same time maintaining your plant’s profitability.

Remanufacturing

The energy industry is increasingly dominated by the long-term need for viable economic solutions that efficiently and sustainably use resources and materials. INNIO Group’s engineers put that need front and center as they work to extend engine and plant life cycles and drive the circular economy. With our cost effective initiatives, you can boost your sustainability and gain a greener supply chain.

Digital Solutions

With growing emission regulations, the dynamic power market, and the pressure to increase the overall profitability of power plant operations, the need for digital solutions has become paramount. For more than a decade, INNIO Group has been investing in the smart and intelligent solutions you need to keep your plant running at optimal levels.

Consultancy

As a power plant owner, you need a service partner that goes beyond parts delivery and technical work. Today’s energy landscape is changing quickly, and you must keep ahead of the pace by optimizing your equipment’s performance. To succeed in this challenging environment, you need a service provider that takes a holistic view while proactively thinking ahead — for you.

Services brochure

Learn more about our Services offerings, download the digital brochure or contact us today.

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INNIO Group’s Jenbacher Services organization is there for you with unique technical knowledge and a hands-on mindset. Based on our comprehensive and up-to-date portfolio, we partner with you to determine your optimal solutions and provide tailored support. You can count on …

… Jenbacher. For Services that matter.

Consult an expert

Send us a message and we’ll contact you to start the conversation.

Whether you are looking to address your basic service needs - from maintenance requests to day-to-day spare part and consumable requirements - to technical training for your workforce, digital solutions, or even system development plans, our Jenbacher Services experts can advise you on the solution that will be right for you.

1 In general, “Ready for H₂” Jenbacher units can be converted to operate on up to 100% hydrogen in the future. Details on the cost and timeline for a future conversion may vary and need to be clarified individually.